Vetster is a Canadian-founded veterinary telehealth platform that connects pet owners with licensed veterinarians via video, chat, and voice appointments. Designed for convenience and accessibility, Vetster allows pet owners to receive expert care from the comfort of their homes, at times that suit their schedules. The platform also offers tools for veterinarians to manage virtual practices efficiently.
What It Offers
24/7 Access to Veterinary Care
Pet owners can schedule appointments anytime, including evenings and weekends, ensuring round-the-clock access to veterinary professionals.
Multiple Communication Channels
Offers video, chat, and voice consultations, allowing pet owners to choose the mode of communication that best suits their needs.
Transparent Pricing
Provides clear pricing information upfront, with appointments starting at $55 USD / $65 CAD, as set by the veterinarians.
Integrated Medical Records
Stores pet health histories, treatment notes, and uploaded files within the platform, enabling seamless follow-up care.
Prescription Services
Allows veterinarians to prescribe medications and send prescriptions directly to pet owners' preferred pharmacies.
Veterinarian Flexibility
Enables veterinarians to set their own schedules, rates, and practice locations, offering autonomy in their virtual practice.
Key Features
High-Quality Video Consultations
Utilizes advanced technology to provide clear and stable video calls, enhancing the consultation experience.
Direct Messaging Post-Appointment
Allows continued communication between veterinarians and pet owners for up to 48 hours after an appointment.
Smart Product Suggestions
Offers recommendations for medications, diets, and supplements during consultations, streamlining the care process.
User-Friendly Interface
Designed for ease of use, the platform allows both pet owners and veterinarians to navigate appointments and records effortlessly.
Secure File Sharing
Enables the exchange of images, videos, and documents during consultations, aiding in accurate diagnoses.
Appointment Management Tools
Provides scheduling flexibility, allowing veterinarians to manage their availability and appointments efficiently.
User Journey Example
Account Creation
Pet owners sign up on the Vetster platform, creating a profile for themselves and their pets.
Appointment Scheduling
Users select a veterinarian based on specialty, availability, and ratings, then book an appointment at a convenient time.
Consultation
During the scheduled time, the pet owner connects with the veterinarian via video, chat, or voice call to discuss their pet's health concerns.
Post-Consultation Communication
After the appointment, users can message the veterinarian for follow-up questions or clarifications within the 48-hour window.
Prescription Fulfillment
If necessary, prescriptions are sent electronically to the pet owner's chosen pharmacy for easy pickup or delivery.
Ongoing Care
Pet owners can schedule future appointments, access medical records, and continue communication with their veterinarian as needed.
Benefits
Convenient Access
Pet owners can consult with veterinarians from home at times that suit their schedules.
Multiple Communication Options
Video, chat, and voice consultations provide flexibility to meet different needs.
Cost Transparency
Upfront pricing ensures owners know the cost before booking, reducing surprises.
Comprehensive Health Records
Centralized medical histories and files streamline follow-up care and continuity.
Prescription Fulfillment
Vets can send prescriptions directly to preferred pharmacies for easy access.
Flexible Vet Management
Veterinarians can set schedules, rates, and availability, giving them control over their virtual practice.
Vetster revolutionizes pet healthcare by offering accessible, transparent, and flexible veterinary services through a user-friendly platform. By connecting pet owners with licensed veterinarians via video, chat, and voice appointments, Vetster ensures that quality care is always within reach. With features like secure messaging, integrated medical records, and smart product suggestions, Vetster enhances the pet healthcare experience for both owners and professionals. Whether it's for routine check-ups, urgent concerns, or follow-up care, Vetster provides a compassionate and efficient solution for modern pet health needs.